MANAGED SERVICES
Application O&M
Operations and maintenance support that keeps business applications stable and up to date.
- Reliable
- Secure
- Scalable
OVERVIEW
About Application O&M
Operations and maintenance support that keeps business applications stable and up to date.
Application O&M sits within RT’s Managed Services offering. We begin by understanding your current setup, then agree a scope and delivery plan that fits your priorities.
WHAT THIS INCLUDES
What Application O&M can include
Application monitoring
Incident and problem management
Patching and upgrades
Minor enhancementsCommon challenges
- Overstretched internal IT teams handling routine tickets
- Inconsistent user experience across locations
- Reactive support instead of proactive monitoring
Intended outcomes
Outcomes depend on your starting point and goals.
- More predictable IT operations
- Faster resolution through structured support
- Internal teams free to focus on priority projects
RELATED
Related solutions
Digital WorkplaceSupport and manage the technology employees use to work effectively from any location.Learn more →Enterprise Core & Datacenter ServicesOperate and support the core servers, storage, network and data centre services that run the business.Learn more →Cloud Managed ServicesManaged support for cloud estates as part of a wider managed services programme.Learn more →ZerofAIAI-assisted IT operations from RT that aims to reduce repetitive tickets and manual effort.Learn more →
Cisco Powered Managed ServicesManaged network services built on Cisco Meraki and Cisco Catalyst technologies.Learn more →WHY CHOOSE US
Why work with RT
OUR PROCESS
How we deliver Application O&M
FAQ
Frequently asked questions
What does Application O&M include?
Scope depends on your environment and goals. Typical areas are application monitoring, incident and problem management, patching and upgrades. We confirm the exact scope after an initial assessment.
Can Application O&M be tailored to our business?
Yes. We start from your current setup and priorities and propose a scope that fits, rather than a fixed package.
How do we get started?
Share your requirement through the contact form and our team will reach out to discuss it and agree next steps.
READY TO GET STARTED?
Let’s talk about Application O&M
Share your requirement and our team will get back to you.